Terms of Service

Thank you for choosing NovaRise. These terms outline how we deliver and support our services.

Last updated: Oct 3, 2024

1. General

  1. These Terms govern your access to and use of the website novariseintl.com (the “Website”) and related services provided by NovaRise International Limited (“Company”, “we”, “us”).
  2. By using the Website or engaging with us, you acknowledge that you have read, understood, and agree to be bound by these Terms unless otherwise agreed in writing.
  3. If a signed agreement between you and the Company conflicts with these Terms, the signed agreement prevails; these Terms supplement matters not covered there.

2. Services & Key Disclosures

  1. Demo-Only Displays: Any products, screens, features, or solutions shown on the Website or in marketing materials are for demonstration only. Final deliverables are defined solely by actual negotiations and the executed written agreement (including SOW/appendices).
  2. NovaRise Cloud Agreement: Use of NovaRise Cloud requires acceptance of the separate Cloud Agreement published on the NovaRise Cloud official site. Where inconsistent, the Cloud Agreement controls.
  3. Scope & Compliance Responsibility: We only provide marketing-related consulting and technical services for Mainland China. We do not provide (nor guarantee obtaining) licenses, filings, permits, approvals, or compliance agency services for market entry.
    • We may provide policy information or references, but you remain solely responsible for compliance and market entry.
    • At the time of signing any contract, whether or not restated in that contract, you are deemed to have acknowledged and accepted this clause. Any delays, denials, or losses arising from your own compliance deficiencies are solely your responsibility.

3. Your Obligations

  1. Provide true, lawful, complete, and up-to-date information and materials.
  2. Assess and comply with all applicable laws/regulations (including data protection, advertising/marketing, sectoral rules) and obtain all required approvals/filings/permits at your own cost.
  3. Do not use the services for unlawful, infringing, or improper purposes, or interfere with the Website or related systems.

4. Fees & Payment (if applicable)

  1. Fees, payment terms, refund rules, and milestones are as agreed in the signed contract.
  2. If delays, incomplete materials, or other reasons not attributable to us cause extra costs or schedule changes, we may reasonably adjust fees and timelines.

5. Intellectual Property

  1. The Website’s content, designs, code, documents, trademarks, and demos are owned by us or our licensors unless otherwise authorized.
  2. IP ownership, licensing scope, and use restrictions for any custom work are defined in the signed contract.
  3. You must not copy, modify, distribute, rent, reverse engineer, or use outside the permitted scope without authorization.

6. Confidentiality

  1. Each party must keep confidential any non-public information obtained during discussions or performance and may not disclose it to third parties without prior written consent.
  2. Confidentiality survives termination or expiration of any agreement.

7. Disclaimers & Liability

  1. We are not liable for interruptions, delays, data loss, or damage caused by force majeure, third-party failures, network/security incidents, policy changes, or your compliance deficiencies.
  2. To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages (including lost profits or goodwill). If liability cannot be excluded, our aggregate liability is limited to the fees you paid to us for the specific disputed service (excluding taxes and third-party pass-through costs).

8. Term, Termination & Survival

  1. Service term and termination conditions are set out in the signed contract. For material breach not cured within a reasonable period after notice, the non-breaching party may terminate and seek remedies.
  2. Upon termination/expiry, provisions on confidentiality, IP, payment, and limitation of liability survive.

9. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR).
  2. Disputes shall first be amicably negotiated; failing which, they shall be submitted to the courts of Hong Kong or the arbitral forum specified in the contract.