Privacy Policy

NovaRise respects your privacy. We commit to transparent, compliant data handling across every touchpoint.

Last updated: Oct 3, 2024

1. Overview

This Policy explains how we collect, use, store, disclose, and protect personal information. By using the Website or engaging with us, you consent to the processing practices described here (unless otherwise required by law or a written agreement).

2. Data We Collect

  • Provided by you: name, contact details, company/role, business needs, contract materials.
  • Collected automatically: IP address, device/browser data, usage logs, cookies/pixels.
    Note (Analytics Tools): We may use third-party analytics tools (such as Google Analytics) to collect anonymous usage data for statistical and service improvement purposes, in line with PDPO and GDPR obligations.
  • From third parties: partners or services you authorize, where lawful.

3. How We Use Data

  • Business communication, scoping, contracting, and service delivery;
  • Improving security, quality, products, Website, and user experience;
    Note (Anonymous Analytics): Anonymous data from analytics may be used to understand site performance and improve user experience without identifying individuals, consistent with PDPO and GDPR safeguards.
  • Research/analytics in compliance with applicable laws;
  • Legal/regulatory compliance, rights protection, and defense;
  • Risk management and incident response.

4. Sharing & Disclosure

We do not sell personal information. Where necessary, we may share with:

  • Vendors/subcontractors/professional advisors to perform services;
  • Authorities where required by law, court order, or regulation;
  • Successors in a merger, acquisition, or asset transfer (who remain bound by this Policy);
  • Third parties as reasonably necessary to protect life, property, or legitimate rights.

5. Retention & Deletion

  • We retain personal data for the shortest period necessary to fulfill the purposes collected or as required by law/contract/dispute handling.
  • You may request deletion or withdraw consent subject to legal allowances/obligations that may require continued retention.

6. Cross-Border Transfers

Data may be transferred to or processed on servers outside your jurisdiction. We apply appropriate safeguards (e.g., standard contractual clauses, access controls, encryption) as required by applicable laws.

Note (International Processing): When using analytics or cloud services operated by Google or other global providers, data may be processed on servers located in jurisdictions such as the United States or Singapore, subject to safeguards mandated by PDPO and GDPR (e.g., standard contractual clauses, encryption, and role-based access controls).

7. Security

We implement reasonable technical and organizational measures (access control, encryption, backups) to help protect data; however, no method is fully secure. We will assess, notify, and respond to incidents as required by law.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or withdrawal of consent; you may also opt out of marketing communications at any time.

9. Updates

We may update this Policy due to business, legal, or technical changes. Material changes will be notified via the Website or other reasonable means. Continued use constitutes acceptance of the updated Policy.

10. Contact

For questions about this Policy or your rights, email contact@novariseintl.com.